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Privacy policy

Your privacy

Andiamo! Language Services Limited is committed to preserving and respecting your privacy and this policy sets out the type of information we receive from you, how it is used and how we preserve it. This policy applies equally to all users of our website including both customers and suppliers.

 

What information we collect from you

We receive information from you when you complete any form on our website, this includes information provided when registering on our site; when requesting a quote; when posting us material or when requesting further services. You may also provide us with further information when contacting us concerning our site or when discussing information provided by our site.

We also collect data from your computer when you visit our site including your IP address, operating system and browser type. This information does not identify you individually.

For the same reason we may use a cookie stored on your hard drive to obtain general information about your internet usage so that we can provide you with a more personalised and efficient service. You can set your browser to refuse to accept our cookie but this may inhibit the effectiveness of the service which we provide to you.

 

Where we store your information

The data we collect from you is stored on one of our secure servers, however any of the information may be used by our staff, or our translators and suppliers who work for us in the processing of your order and the provision of support services. In providing us with your information you agree to us processing, transferring and submitting your information in this way. We will take all steps to ensure that your information is retained securely and is processed in accordance with this policy.

 

Uses made of this information

We use the information you provide to us in the following ways:

  • To process quotations for you and to provide us with information with which we can follow up the quotations we provide to you
  • To process your orders
  • To retain and disclose information where we are legally obliged to do so
  • To provide you with information concerning enhancements to our services such as new services or developments which we feel could be of interest to you. We will always give you the opportunity of opting out of receiving further information of this nature on each document we send you.
  • To monitor customer traffic patterns and usage of the site to help us develop the design and layout of the site
  • To monitor customer browsing preferences so that we can develop services that are of interest and relevance to you.

We do not disclose your details to any outside sources but may disclose them to our subsidiaries.

 

Cookies

Cookies are small text files created on your hard drive by the website you are looking at, allowing the website to recognise a returning visitor. As with many sites Andiamo! uses cookies to help us serve you better and continually improve our website. We do not use data from cookies in a way that you can be individually recognised.

Cookies can make browsing a website quicker and easier, for example by remembering your preferences. Setting up your browser to accept them will help us to give you the best user experience. Cookies will not identify you personally and you always remain anonymous unless you provide us with personal information.

But if you prefer, popular browsers allow you to restrict, block or delete cookies by adjusting the appropriate browser settings.

 

Your rights

You have the right not to receive marketing information from us and we will stop sending you such information if you ask us to do so.

Please note that if you follow any links from our website our privacy policy will not apply to any of the websites that you consequently visit.

You can exercise your right to prevent us from using your data for marketing purposes by writing to us at our head office. You also have the right to ask us to disclose to you information that we retain about you. Any such requests should be addressed to us at our head office, which is at Andiamo! Language Services Limited, Bowcliffe Grange, Bramham, Leeds LS23 6LW.

 

Children under 16 

This site is not intended for use by persons under sixteen (16) years of age. We do not intentionally collect any information on children under 16 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained. 

 

Changes to this policy

Changes to this policy will be included in this section of the website as they arise and will be notified to you if directly relevant.

 

Governing law

The terms and conditions are governed by and to be construed in accordance with English Law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.