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Maintaining quality in all that we do
At Andiamo! you’ll hear us talking about quality – a lot.
Quality is key to providing the kind of services we deliver – we don’t believe in rush jobs or quick fixes when it comes to translation, interpreting or voice-overs.
What our clients say
We have used Andiamo! for many years and they are providing excellent service to us. Both their customer service as well as the quality of translations are excellent.
Southco
Quality standards
Each year at Andiamo! we undergo a rigorous auditing process to ensure we maintain our quality standards.
We work hard to make sure that we both maintain and improve upon the standards listed below in order to assure you that we are the translation agency of choice for professional organisations.
ISO 9001:2008
The ISO 9001:2008 is an internationally recognised standard that guarantees constant and consistent improvement is made to ensure that Andiamo! is a well managed company that provides a high level of customer service.
BS EN 15038:2006
This is the only European quality standard for translation: the EN 15038:2006.
This standard includes requirements that help Andiamo! attain a higher level of translation for its clients.
The BS EN 15038:2006 is in line with Andiamo's Gold Service in which we provide revision and review (proofreading) options for all projects.
Auditing
Andiamo! is audited annually by both internal and external auditors.
We also work with clients to ensure we comply to all necessary auditing procedures that may be specific to individual organisations.
Please get in touch to discuss this with a member of our team.
Confidentiality
Your work is safe with us: all of our in-house staff as well as our suppliers have to sign a confidentiality agreement and abide by our terms of business which includes a confidentiality statement.
We also sign NDAs where necessary.
Affiliations
Andiamo! is a corporate member of the Association of Translation Companies and the Institute of Translation and Interpreting.
Looking for our environmental policy?
Read our environmental policy and view our ISO 14001 certificate here.