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Maintaining quality in all that we do

At Andiamo! you’ll hear us talking about quality – a lot.

Quality is key to providing the kind of services we deliver – we don’t believe in rush jobs or quick fixes when it comes to translation, interpreting or voice-overs.

What our clients say

  • Andiamo! regularly provides us with website translations into European languages, such as Danish, Spanish, French, Italian, German and Portuguese. The customer service from their projects team is excellent, as is the quality of the translations.
  • We have used Andiamo! for many years and they are providing excellent service to us. Both their customer service as well as the quality of translations are excellent.

    Southco

  • We have worked with Andiamo! for several years on the translation and typesetting of our gas detector brochures into multiple languages and the end result is always of excellent quality.

Quality standards

Each year at Andiamo! we undergo a rigorous auditing process to ensure we maintain our quality standards.

We work hard to make sure that we both maintain and improve upon the standards listed below in order to assure you that we are the translation agency of choice for professional organisations.

 

ISO 9001:2015

The ISO 9001:2015 is the updated internationally recognised standard that guarantees constant and consistent improvement is made to ensure that Andiamo! is a well managed company that provides a high level of customer service.

View certificate

 

ISO 17100:2015

This is the latest European quality standard for translation.

This standard includes requirements that help Andiamo! attain a higher level of translation for its clients.

The ISO 17100:2015 is in line with Andiamo's Gold Service in which we provide revision and review (proofreading) options for all projects.

View certificate

 

Environmental standard - ISO 14001:2015

Read our environmental policy and view our ISO 14001:2015 certificate here.

 

Auditing

Andiamo! is audited annually by both internal and external auditors.

We also work with clients to ensure we comply to all necessary auditing procedures that may be specific to individual organisations.

Please get in touch to discuss this with a member of our team.

 

Confidentiality

Your work is safe with us: all of our in-house staff as well as our suppliers have to sign a confidentiality agreement and abide by our terms of business which includes a confidentiality statement.

We also sign NDAs where necessary.

 

Affiliations

Andiamo! is a corporate member of the Association of Translation Companies and the Institute of Translation and Interpreting.