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Why you should choose an ISO 17100 agency for your medical translation


8th October 2019

Emily Robertshaw

We’ve been out and about recently visiting some of our medical clients at the Rehacare exhibition in Düsseldorf, and one topic on everyone’s minds was quality reassurance and why most medical companies are only working with agencies that are ISO 17100-certified.

When it comes to translation in the medical sector, mistranslations in an IFU or on medical equipment could be critical. If you’re in the medical or pharmaceutical industries, you need to ensure not only that your translators are highly experienced and can help you to translate your information precisely but that you have the reassurance of it also being thoroughly revised by another specialist medical translator.

What is ISO 17100?

ISO 17100:2015 is a translation-specific European standard, which specifies certain requirements and processes for translation companies to comply with, so they provide translation of the highest quality.

Specialist translators and revisers

ISO 17100 specifies that translators and revisers are suitably qualified and meet at least one of the following criteria:

Specialist medical translators usually have a medical degree or previous experience working in the medical industry before retraining to become a translator. They also have a range of specialisms, which could be anything from oncology to dermatology.

In order to meet ISO 17100 your translations must be revised thoroughly by a second specialist medical translator. Thorough revision is vital to check terminology, such as names of diseases or medicines, and above all accuracy, particularly of information such as dosages and instructions for use.

Data protection

Not only does a translation agency having ISO 17100 give you the reassurance that your translations are accurate, it also means that it must follow strict processes for data security and protection. Any sensitive data in medical records, patient consent forms and other personal documents will be processed and stored securely.

Why choose Andiamo! for your medical translations?

Quality matters when it comes to medical translation. That’s why we’re strictly audited by an external body every year and we have the latest ISO quality standards, in fact we were one of the first agencies to be certified for ISO 17100! All of our medical translators and revisers are specialists and not only have the qualifications above but are assessed by an independent third party, so you can rest assured you’re in good hands.

Find out more about our medical translation services here or call us and one of our team will help you with your medical translations.


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