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A step-by-step guide to how we manage your translation projects

You will be assigned a dedicated Project Manager

All of our project managers are graduate linguists who have either completed a Masters degree in Translation Studies and/or a Bachelors degree in languages and have lots of experience in managing all projects from website translation to foreign language typesetting.

You will be assigned a dedicated project manager who will act as your single point of contact and will guide you through the following process.

Andiamo! translated our client’s luxury clothing and accessories catalogues for the 2018 season into 16 languages including Russian, Arabic and Chinese. We were delighted with the high quality of the translations and also with the exceptional customer service from the projects team.

Andiamo! provided translation of our large, technical components website into multiple languages. Using their technical knowledge of translation memory software, they were able to reduce the cost significantly when quoting for the project. Their projects team are knowledgeable, helpful and efficient and kept us up-to-date at every stage of the project. We would definitely recommend Andiamo! for website translation.

Just a note to thank you again for the recent multi language translations you completed for us in a very tight timeline. Amy and her team managed the whole process professionally and swiftly. The translations were even delivered ahead of schedule. I wouldn’t hesitate to recommend Andiamo! to anyone who requires translation services. Thanks again.

The translation process

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Send us the files you would like translated

Send us your files using the upload feature 'Request a quote' form or by emailing them to info@andiamo.co.uk. If you’re unsure which format to send your files in, give us a call and we’ll be happy to advise you.

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We provide you with our most competitive quote

Andiamo! analyses your files taking into account factors such as the word count, subject matter and the complexity of the text in order to provide you with our most competitive quote.

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You give us the go ahead – we send confirmation

Once we have received confirmation from you by email that you accept the quote and would like us to start translating, we send you a sales order confirmation.

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We assign your project manager and select your translator(s)

At this point we’ll introduce you to your dedicated project manager who will act as your single point of contact at Andiamo! going forward.

Your project manager then selects your translator(s) taking into account factors like the subject area of the text (whether it is technical, medical, legal, etc.) to make sure that your translator is suitably experienced and qualified to carry out your translations.

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Your files are translated

During this stage in the process any queries raised are handled by your project manager. In the case of translations into more than one language, answers to any queries are sent to all your translators to ensure consistency.

If you opt for a thorough revision this is done following the translation.

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Your translations are checked in-house

After the translations are returned to us, they then undergo our in-house QA checks by our team of graduate linguists who ensure that the translations are complete and accurate.

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Your translations are returned!

Having been translated, checked and finalised, your translations are returned to you in time for the deadline.

We will give you a call within 24 hours of delivery and ensure all feedback is recorded for subsequent jobs. We are always looking to improve our service and actively welcome your comments.

Request a quote

You can request a quote using the form below, email us at info@andiamo.co.uk or call us on 0113 3504541